Let there be no doubt: if you want a 0.0 recordable
incident rate, you can get one. You either
manage work to the extent incidents do not
cause injuries or illnesses; or you manage your OSHA
300 log the way you would like it to look.
Underreporting is an epidemic. For those of you who
have never fudged your log, and maybe even have never
considered it, please enjoy the following scenarios being
practiced today. For those who have done these things
(ashamed to say I wouldn’t be writing about them from
inexperience), see if anything
sounds familiar.
The voodoo doctor
The voodoo doctor goes by a
more common term “company
doc.” They are the “preferred”
docs who will give you whatever
you want… as long as you
keep bringing business.
This is not fiction. I have convinced
my voodoo docs in the
past to back date
forms, not document
physical therapy
being required,
consider restricted
work as regular
duty, and other lessthan-
legal or ethical
practices, all in the
guise of “helping
the company out.”
Most seriously I
have “heard” about people convincing doctors
to write prescriptions to the “case manager”
instead of the employee as to prevent the prescription
from showing up on the employee’s
file. This also makes it handy to avoid workers’
compensation status; just put it on the
company credit card.
There are less severe and more reasonable
solutions to doctor relationships. There is nothing
wrong with building trust, becoming partners (in
ideology), or even inviting docs and their staff to
tour your facility or
workplace so they can
more clearly understand
the work task.
The wizard
Remember the
pure shock when
Dorothy, the Tin
Man, and company
found out the wizard
had no powers, and
was actually just a
feeble little person
behind the curtain
pretending to be all powerful or all knowing?
With recordkeeping some of us just plain
stretch the truth to the point we forget what the
truth is.
Some of the most
common twists of
the truth that the
wizard uses are:
- It’s not restricted
because…
- Well the other
doc said he didn’t
need the prescription…
- Doc, were these stitches necessary or just cosmetic?
- Doc, can we give him over-the-counter
pain relievers instead?
- That antibiotic was precautionary, just
like a tetanus shot.
- This guy is out to get us. He wasn’t hurt
here and I have 800 witnesses saying that they
didn’t see him get hurt here.
- This is a pre-existing injury, why do we
have to pay for it?
- He already had bad knees and elbows
before he fell off the scaffold.
Let’s be clear: since 2001 when the standard
was revised into law, 99 percent of the loopholes
safety professionals utilized became nonexistent.
The standard leaves little to no room
for interpretation. It was re-written ten years
ago because there was too much interpretation
already. No, you can’t use sample medications.
No, you can’t interpret a job description after
the injury to keep it from being restricted. His/
her job did allow for them to lift items heavier
than ten pounds, and you know it.
What am I trying to say about the “wizard”?
He’s a liar, both to himself and his management.
He creates rules that don’t exist, or twists the ones
that do into something they are not.
See no evil, hear no evil, speak no evil
Yeah, just like it sounds. We pretend the injury
never happened. In the best scenario, ignoring
the case is justified by a mental checklist
the “case manager” utilizes in his head:
- Employee treated properly by physician
and provided restricted duty? Check.
- Management happy on site and off site
that we have not had recordables? Check.
- Everyone gets to keep their safety incentives?
Check.
- Safety manager is successful? Check.
- The injury was properly recorded on the
OSHA 300 log… well not exactly.
- The incident that caused the injury got
a strong corrective action and management
attention… no, after all it was only a first aid,
or that’s at least what we’re calling it.
- Did we just fool ourselves into thinking
we were better than we are, and did
we put ourselves in a position to hurt more
people because we ignore our injuries?
Unfortunately, Check.
- Did we reinforce with the employees that
safety really isn’t the priority that we’ve been
saying it was? Check.
I have personally been to dozens of one-million
man hour safety celebrations; most have
some employee in the audience using crutches,
in a
sling or
some other
injured status
that
makes the
whole event
nothing less
than
a fraud.
Where did we go wrong?
I thought
everyone
manipulated the
OSHA logs, till
I grew up. I have sat across from many safety directors,
who should be truly proud of their 4.0 recordable
incident rate, even their 1.0 rate. I am proud to say
that those people helped me change my perception of
recordkeeping methods significantly. It also made me
concerned for our industry as a whole.
What was intended to be a metric developed by
OSHA and the Bureau of Labor Statistics became a
standard to evaluate safety performance by management,
customers, contractor associations, trade organizations
and even insurance carriers.