If a client came to us saying, “We know we have some leadership and culture issues: upward communication is poor, skill level of supervisors and managers in inconsistent, our people don’t un-derstand system thinking, and behavioral reliability is sketchy. We want to develop a high performance culture. How should we approach it?”
The goal of the first annual Appalachian State University Safety Summit -- June 12, 2015, Appalachian State University, Boone, NC --is to bring internationally recognized experts in behavioral safety to reach out to regional industries and offer an event usually reserved for the large national conferences.
I had been warmly welcomed to South Africa. We were there to work with a mining construction company who wanted to solve their safety challenge. The immensity of this challenge hit us on our day off while we dealt with our jet lag.