Articles by E. Scott Geller

PSYCHOLOGY OF SAFETY: Too much of a good thing

March 1, 2007
“Believe and achieve,” bellows a candidate on the popular TV game show “Deal or No Deal.”

“We believe,” scream the zealous fans at the college basketball game.

“Self-confidence is key to personal success,” asserts the instructor of a leadership seminar.
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PSYCHOLOGY OF SAFETY: How are we doing?

February 20, 2007
The “D” of the LEAD acronym I introduced in my ISHN column this past December stands for “Data” (see sidebar). Data both directs and motivates behavior. By observing the results of our actions, we learn how well we completed a task and what we can do to improve.
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PSYCHOLOGY OF SAFETY: Let's get real in our relationships

January 1, 2007
In this month’s column, I propose adding a critical A-word to this list — Authenticity. In fact, I believe this word can give all of us beneficial direction for the New Year. How about a New Year’s Resolution to be more authentic in our interpersonal relations?
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PSYCHOLOGY OF SAFETY: The power of a "guilt trip"

October 2, 2006
I bet most of you have used the term guilt trip when explaining personal feelings or when attempting to understand the behavior of others. What do we mean? Can we use this metaphor to improve safety?
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PSYCHOLOGY OF SAFETY: Academics vs. consultants Can awareness of distinctions enable synergy?

September 14, 2006
Five years ago a major consulting firm sent its clients an e-mail in an attempt to dissuade them from attending the annual Behavior Safety Now (BSN) conference.
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PSYCHOLOGY OF SAFETY: When groups take risks

August 12, 2006
My 12-mile bike ride one recent morning was interrupted by an event that adversely affected my attitude and self-talk. Here’s what happened: At the beginning of my route near my home in Newport, Va., I encountered about 20 bikers traveling in the opposite direction. All were decked out in radiant racing attire, consistent with their sleek road bikes.
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PSYCHOLOGY OF SAFETY: Bittersweet impact of an "accident"

July 1, 2006
One man’s story provides inspiration to actively care for safety
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PSYCHOLOGY OF SAFETY: The power of safety communication

June 1, 2006
Five types of conversations to improve performance
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PSYCHOLOGY OF SAFETY: Benefits of behavioral safety (part 2)

May 6, 2006
Last month I reviewed five basic principles of the behavioral approach to occupational safety. Each of those fundamentals, including the use of behavioral language to define accountability systems and provide constructive feedback, is relevant for problem-solving beyond the workplace and for more than injury prevention
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PSYCHOLOGY OF SAFETY: Benefits of a behavioral approach

April 8, 2006
Last month I scrutinized the apparent focus on positive reinforcement in behavior-based safety (BBS). I specified critical distinctions between positive reinforcers and rewards, and pointed out flaws in the standard training protocol for teaching employees how to give interpersonal recognition.
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