People are hard-wired to take shortcuts due to the balance between energy intake (i.e. food) and energy output (i.e. effort spent on an activity) which means we automatically take the “path of least resistance.”
Competence is defined as “the ability of an individual or organization to do a job properly.” Competencies comprise of a set of defined behaviors (i.e. standards) that provide a structured guide enabling the identification, development and evaluation of specific behaviors so people can do their job properly.
Trust is one of the fundamental aspects contained in the British Health & Safety Executive’s ubiquitous definition of Safety Culture, which states “organizations with a positive Safety Culture are characterized by communications founded on mutual trust, by shared perceptions of the importance of safety, and by confidence in the efficacy of preventative measures”[i].
Without clear, strong sponsorship from executive leadership and other management teams, a change process is unlikely to [a] secure the necessary resources, [b] have the means to obtain and retain the support of others, and/or [c] overcome the tendency of many to resist change.