When new safety programs or processes are rolled out unsuccessfully, there has almost always been a failure to determine either the factors necessary for success, the factors that can contribute to failure, or some combination of both.
People are hard-wired to take shortcuts due to the balance between energy intake (i.e. food) and energy output (i.e. effort spent on an activity) which means we automatically take the “path of least resistance.”
About 15 years ago, I read an important engagement story regarding a line worker with a major automotive manufacturer in the United States. The story evolved from an organizational push to gain more involvement from their workers at a time when it was critical.