Several years ago, I was having lunch for the first time at a new and now very popular Pittsburgh restaurant. Before lunch was served, and out of necessity, I walked to the restroom. As I proceeded, I moved my head upward to look at the wall in front of me (as guys usually do). I soon realized that I wasn’t looking at the wall but through it. I could see much of the wait staff and visitors in front of me and I panicked “these people can see me half-naked and they’re watching!” I quickly understood this was a one-way barrier that only allowed for one-way viewing. I breathed a sigh of relief and laughed as others did too. I’m kind of paranoid!
When we think of our organizations as being intellectually honest and appropriately transparent, how do we begin to think about safety advancement?