Every leader who is credible, fair, and cares about his workers can push their performance to an entirely new level – particularly if three traits are used as their primary base of influence
1. Credibility. Entering my aerospace career, I accepted a job that my predecessor occupied for more than 35 years. His name was Ralph. He had an excellent reputation and people listened to him because he knew safety in a very specialized arena. People respected Ralph because of his expertise and the trust he built with others. I had big shoes to fill. I worked as diligently as possible to build my own expertise and trust within a very large organization. It took time, but people began to take notice. I built some of my own credibility, not to the same extent, but I too developed expertise and trust.