A research study has found that people’s energy towards colleagues has a major influence on how likely they are to leave their job voluntarily. The in-depth study was undertaken with IT workers over a four-year period by academics at the Grenoble Ecole de Management (France) and the Surrey Business School at University of Surrey.
Retaining staff is a key focus for companies since staff turnover causes huge costs in terms of recruitment fees, training and loss of organizational performance. It is estimated that replacing a high level executive can cost up to 4.5 times’ the employee’s salary.