A behavior-based safety (BBS) process’s focus is on employee behavior during tasks or in reaction to surrounding environmental events – equipment failures, process breakdowns, poor lighting or other work conditions. When developing a BBS process there are four main parts to implementation process: Define and communicate the purpose of the process; train how observations should be conducted; train and demonstrate how feedback should be delivered; and define what will be measured and how often.
Defining and communicating the purpose of a new process or initiative is imperative to obtain buy in and commitment from team members at all levels of the organization. When team members understand the purpose of a new initiative it adds value to the process which creates an incentive for team members to participate.