Even if we throw lots of money at safety, the one thing that managers, supervisors and workers really want is visible senior leader support and ongoing communications — on the floor or in the field. And when these leaders connect through very simple ways, like smiling, shaking hands, and asking important safety-related questions, again on the workers’ turf, not from the phone or from behind a desk, the vision for safety is being expressed and enlivened in very real ways.
Never underestimate the purposeful presence of your leaders, on the floor or in the field. This is especially true when your leaders show concern by spending valuable time with your front-line leaders and workers affirming, speaking the language of safety, and taking action to make safety-related improvements. Sounds so simple but these connections and expressions of support are critical to your leaders’ credibility, your vision for safety, and sustained success.