Marriott International wins award for having a “psychologically healthy” workplace
Training and development efforts that are informed by psychological research and theory and adapted to fit the needs of associates have resulted in Marriott International being recognized for having a Psychologically Healthy Workplace – an award given annually by the American Psychological Association (APA). The honor is intended to highlight the effective application of psychology in the workplace.
According to the APA, Marriott’s training and career development initiatives are ingrained in the corporation’s employee well-being program, which reaches 700,000 people on six continents who wear the Marriott name badge. Company human resource executives, who are led by a team of industrial-organizational psychologists, developed a program of personalized learning that has blended psychological research, evidence-based learning modalities, psychology-informed assessments and data analysis into the design, content and evaluation of training programs. Marriott has adapted its training to fit the needs of associates (such as offering shorter, digital, micro-learning opportunities) and pressing issues, such as a recent effort to train all associates at every level of the company in how to identify and respond to signs of human trafficking on its properties.