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Shannon Karels and Kathy Miller are co-founder of OpSisters, a training, consulting and coaching organization in 2020. They work with companies, teams and individuals interested in improving business performance results through proven lean principles and inclusive cultures. They are also co-authors of “Steel Toes and Stilettos: A True Story of Women Manufacturing Leaders and Lean Transformation Success” (Routledge/Productivity Press, 2021).
The two joined forces professionally when Miller hired Karels to be a member of her leadership team. Their book describes the transformation they led to convert operations from traditional manufacturing to a lean enterprise.
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