Sustainability has become an increasingly critical initiative for businesses worldwide — and across every sector, including the global field service management (FSM) industry. In fact, according to the IDC’s 2022 Future Enterprise Resiliency and Spending Survey, 40% of field service organizations have named sustainability as a critical priority now and going forward. 

Like many industries, field service management stands to benefit from improvements to its operations and workflows. The industry’s carbon footprint is large, stemming from: