Normally, we’re lucky to get a one-person response. We then ask, “How many remember their last training via video or computer?†The number of responses increases slightly, but typically the responders are vague about the details. This is followed by the question, “How many remember how to use a fire extinguisher?†Invariably, all hands go up (assuming they’ve received such training).
Why is this? In the words of two great educators centuries ago: “Tell me, and I will forget. Show me, and I will remember. Involve me, and I will understand.†Attributed to Confucius, 500 B.C., and Aristotle, 350 B.C.