Safety-related conversations often come across as confrontational. One person tells another he or she is working unsafely and needs to do something about it. This points out that people expect the worst when safety feedback is offered. If you confirm those expectations, you'll have trouble being an effective safety coach. Here are five ways to avoid potential problems:
Remember, risky behaviors are naturally followed by reinforcing consequences such as comfort, convenience or efficiency. That makes it easy to develop unsafe habits. Coaching with the right kind of behavioral feedback is the best way to help people practice the right way and develop safe habits.