In the October and November columns we discussed the advantages of using teams to get the best out of behavior-based safety. This month I want to review the four developmental stages of teams. Knowing how teams mature over time builds understanding and patience among team members and inspires effective team leadership.
In general, during the early stages (called "forming" and "storming") work groups need structure and a clear vision and mission statement. At this time, an autocratic leadership style is often most appropriate, although it's still best to get input from team members before the first group meeting. After group members become familiar with each other and start implementing their assignments (the "norming" and "performing" stages), a democratic leadership style is usually most effective.