This is the second of a three-part review on what it takes to be world-class in safety. The series presents a number of exemplary criteria presumed to reflect “world class†as gleamed from a national bestseller: “From Good to Great.†The author, Jim Collins, and his research team studied the special qualities of companies that made and maintained the leap from good to great performance results.
The focus last month was on engaging in open and frank assessment and conversation to match people’s interests and talents with specific job functions, capitalizing on intrinsic reinforcement. According to Collins and his research team, there’s no need to manage and motivate the right people, because these employees are self-motivated. However, these people can be de-motivated if other workers are not contributing their fair share.