Managing best practices when an employee wants to "get even"
OSHA demanded the home addresses and telephone numbers of all 700+ employees so investigators could conduct interviews at home, where employees could speak more openly. Reluctantly,
the employer complied. Subsequent interviews with a sampling of employees fully refuted the allegation that employees were intimidated or that they had serious safety concerns.
OSHA ended its investigation. But many employees, feeling that their rights to privacy had been violated, were angry. Some wondered if there was more to the story. It took many days to calm everyone down.