Crises don't come when you expect them, says crisis management expert Dr. Neil C. Livingstone, CEO of GlobalOptions, Inc. In fact, they come at inopportune times, notes Livingstone, who addressed an audience of safety and security pros at ASSE's Emergency Preparedness & Response symposium earlier this month.
That's why if your company faces a crisis situation - whether it's a natural event such as a fire, flood or tornado, or a human event like a terroristic situation or an act of violence - how you react could prevent it from turning into a full-fledged disaster.