MANAGING BEST PRACTICES: Display your competencies
You need to differentiate yourself from the crowd if you want to advance far in the environmental health and safety profession. In the past, this was often accomplished by obtaining academic degree(s) and professional credentials, such as the CIH, CSP, CHMM or similar designations. However, as the EHS profession shifts from a primarily technical to a multifaceted managerial profession, other competencies become more important and must be developed and displayed.
Under Daud et al (2010) Iceberg Model of Competencies1, knowledge and skills that may be represented by academic degrees and professional credentials sit above the water and are easy to observe and measure. The bulk of competencies that include social role, self concept, trait and motive, sit below the water and are “less easy to observe and measure” but “differentiate superior from average performers.” Daud defines social role as the image one projects to others. Self concept is a person’s sense of identity and worth. Trait is the general disposition to behave in a certain way. And motive is recurrent thoughts that drive behavior. You need to display these competencies to differentiate yourself from other EHS professionals. Particularly, if you seek to advance to another EHS job, there are three key ways to display these competencies. One, what you say about yourself in a letter of introduction. Two, what you’ve written in your résumé. And three, what other people (i.e. the references listed in your résumé) say about you. If you and your references choose the right words, a computer scan or person will flag your information and help you get noticed. The wrongs words will make a résumé stagnant in the pile. The rights words will help get a personal interview and separate you from the pack. A foot in the door is often the last step to landing the job.
Standard words to describe work competencies are generally known by human resource personnel and are familiar to business managers. Most of these standard words are found in the report: What Work Requires of Schools: A SCANS Report for America 2000, U.S. Department of Labor, http://wdr.doleta.gov/SCANS/whatwork/. You have probably seen these words unchanged or slightly rephrased in annual performance evaluation reports and similar documents.
The choice of words is based upon the competencies emphasized in a job. For example, the following words are found in jobs that emphasize personal qualities:
Responsibility. Exerts a high level of effort and perseverance toward goals attainment. Works hard to become excellent at doing tasks by setting high standards, paying attention to details, working well and displaying a high level of concentration even when assigned an unpleasant task. Displays high standards of attendance, punctuality, enthusiasm, vitality and optimism in approaching and completing tasks.
Self-esteem. Believes in own self-worth and maintains a positive view of self; demonstrates knowledge of own skills and abilities; is aware of impact on others; and knows own emotional capacity and needs and how to address them.
Sociability. Demonstrates understanding, friendliness, adaptability, empathy and politeness in new and on-going group settings. Asserts self in familiar and unfamiliar social settings; relates well to others; responds appropriately as the situation requires; and takes an interest in what others say and do.
Self-management. Assesses own knowledge, skills and abilities accurately; sets well-defined and realistic personal goals; monitors progress toward goal attainment and motivates self through goal achievement; exhibits self-control and responds to feedback unemotionally and non-defensively; is a self-starter.
Integrity/Honesty. Can be trusted. Recognizes when faced with making a decision or exhibiting behavior that may break with commonly held personal or societal values; understands the impact of violating these beliefs and codes on an organization, self and others; and chooses an ethical course of action.