Geez, there he goes again! What a suck-up! She makes my blood boil. It’s not my fault. If those operators would only listen to me, no one would get hurt. I know what’s best for you. Let’s not bring it up; it’ll only make him mad. What a drama queen! Nothing would ever get done around here if it weren’t for me.
Do any of these statements sound familiar? Have you ever used any of these or similar statements? If so, you have entered the Workplace Drama Zone (WDZ). All of us have found ourselves in the WDZ at one time or another, but many of us fail to recognize when we have entered the WDZ, and many do not know how to escape the WDZ.