Since I work for a well-established leader in online training and EHS software solutions, I am often asked if I believe online training can “replace” all instructor-led training. My answer is an unequivocal “no.” Online training is just one tool in the “blended approach” that constitutes today’s best practices.
Recognizing that different types of training all have benefits and limitations, a blended approach taps the complementary strengths of multiple tactics. Take forklift training, for example. OSHA requires knowledge training on concepts like stability and center-of-gravity. Compared to instructor-led classrooms, good online training can often convey that knowledge more effectively, efficiently and consistently, with unmatched scheduling flexibility. However, OSHA also requires hands-on training with the equipment — here an instructor is essential. In fact, one benefit of the blended approach is that time saved by using online training where it works best gives instructors more time to do exercises, coaching and other tasks they do best.