Continuing the changing culture theme from last month, let’s explore Mark Bodnarczuk’s Island of Excellence® Change Model.
According to Bodnarczuk, understanding the See-Do-Get Process® can be your best friend or your worst enemy. For example, the safety staff sees plant operators as having to be constantly monitored (the ‘do’) so they don’t injure themselves, and then wonders why safety gets a bad rap from operators. The See-Do-Get Process® applies to our worldview, which builds and accumulates patterns of thinking, emotions, behavioral responses, and other characteristics over many years.