I define “The Four Pillars of Safety” as engagement, recognition, communications and measurement. This article will focus on employee communications, which is essential for allowing accurate and timely messaging to flow freely throughout and organization.
Editor’s Note: To read this author’s articles about the first two pillars of safety, see ISHN’s June (“The ‘heavy lifting’ of safety,” pp.74-75) and September (“No pandering, please,” pp.52-53) issues.