Workplace Safety Culture

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Most readers are familiar with the common phrase, “The errors of our ways.“ So why am I talking about the intention of our ways -- not errors – in this article?

Whether you use ISO 45001, ANSI Z10, OSHA’s Voluntary Protection Program or another management system, there are common elements. The most important are management commitment and leadership, and employee acceptance and participation in the system.

Does your manufacturing facility have a smoke stack? If it does, your facility also likely contains a valve safety train, commonly known in industrial circles as a “gas train” or a “fuel train.”

A rather simple description of culture is: That’s just the way we do things around here. From a safety & health perspective, the way things are done stays the same until someone or some group, with the competency and power to make change, becomes dissatisfied with the S&H status quo.

Sleeping on the job was once considered taboo, but today, more companies are encouraging employees to take a mid-shift snooze. And it’s a wise practice: 29 percent of workers report falling asleep or becoming very sleepy at work, and a lack of sleep costs the United States $63 billion each year in lost productivity.

Yes, this is a story about errors - plural - made by one person, me. I’m not going to beat myself up here. James Reason, professor emeritus at the University of Manchester (UK), and one of the seminal authorities on human error, reminds us that most errors are caused by good, competent people who are trying to do the right thing.