Last month, I offered 20 guidelines on how to deliver feedback on safety issues. But for feedback to be effective, you must give it regularly. And for many people this is not easy, particularly when it comes to safety. Compared to production, safety is usually perceived as personal. We might feel comfortable discussing personal issues with family members, but not with co-workers. We don’t hesitate to remind family members to "buckle up," in the car, for instance, but if co-workers choose not to use personal protective equipment, that’s their own business.
So how do we increase the willingness to give and take safety feedback? I suggest starting by consistently asking others what they think of our own safety performance.