I had been warmly welcomed to South Africa. We were there to work with a mining construction company that wanted to solve their safety challenge. The challenge was immense.
I was humbled to train dedicated people who would go to the mines to use processes and principles of behavioral safety to achieve a culture of Actively Caring. I had Zulus, Afrikaans, British descendants, Zimbabweans, and others of the great African diversity in the room — executives through construction laborers.