Hazards come in many shapes and sizes—from the physical to the behavioral and all points in between. And the efficacy with which hazards are identified to a large extent shape the overall effectiveness of your safety management system. So what happens when your personal or organizational biases prevent you from seeing things accurately and honestly?

There are a number of communications techniques that corporate leaders in sustainability and corporate responsibility communication use, to various degrees. Here are 15:

What a rollercoaster ride! It has been five years since I moved to New York to open our US office. My arrival here coincided with the worst financial crash since the Depression, a time when you were unsure whether there would be any cash in the ATM, let alone a market for sustainability advice.

Virtually all catastrophic events in man-made systems are related to technical failures made possible by organizational failures. This explains why catastrophic events continue to occur despite widespread implementation of sophisticated technical and management systems. Deepwater Horizon and Texas City disasters are examples of events caused by weak organizational safety—the context within which technical and management systems function. 

Let’s be clear, there is no such thing as a safe workplace. Sure we can slap each other on the back and brag to one another about the four years without a recordable injury and we can tell ourselves that we have achieved a Utopian risk-free workplace but the reality is, there is always some probability that a worker will be harmed in the course of doing his or her job.

Unlike most other business measures—think earnings growth or debt load—the traditional measures of safety performance tell us little about where existing functioning actually is, and where it is headed. The deficiency of safety measurement in describing actual performance is so common as to be a cliché. The reality is that there are many variables that determine the quality of safety functioning, variables that could be detected with the right set of metrics, processes, and analysis.