The gap between awareness and action is not a training problem, but instead a culture problem. Culture problems always require a different set of tools than a refresher training course or a revised work procedure.
Safety expert says that moving the needle on safety isn't about more rules; it’s about adaptive leadership and removing the demotivators that stall discretionary effort.
Everyone has biases which unconsciously influence our actions and/or perceptions and can be both positive and negative in nature. This invariably can manifest itself in any work performed by employees.
When the workforce feels that they can trust the people they work with and for and that they are treated fairly by management, they tend to think of the organization as a good place to work.