Articles by Peter Sandman Ph.D.

Why you should never give up on working with fanatics

February 5, 2014

I’m currently working with an outrage management issue and would to ask you what you would do. The majority of people in a local community I am working with would like us to do a fuel reduction burn to reduce the fuel hazards surrounding their township. There are a small group of “fanatics” that are quite passionate about stopping the burning in this space.


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Tips for delivering disappointing news

June 12, 2013

I am familiar with the “delivering bad news” pointers that are already here on your website. But I was wondering about “bad news” when it is not about hazard – for example when a decision is made to not implement the community’s desires for a local building to be in a certain spot (for various reasons, some of which are very good, others of which aren’t!).


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Managing risk familiarity

April 4, 2013

It’s a basic tenet of risk perception that people tend to take a risk seriously or shrug it off mostly in response to factors like familiarity, control, trust, dread, and responsiveness – factors I have labeled collectively the “outrage factors.”


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Outrage versus moral panic – A gradient of outrage susceptibility

March 22, 2013
I have read quite a lot about “moral panic” in sociology and there seems a direct connection to outrage.


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Teach your children

Risk communication principles are identical for kids and adults
October 1, 2011
This past April, a retired teacher posted this comment on risk communication expert Peter Sandman’s Guestbook on his web  site www.psandman.com/gst2011.htm#children.


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"Good guys" are more likely to cut ethical corners of trust

July 14, 2011
This blog comes from the Guestbook discussion board on risk communication expert Dr. Peter Sandman's website www.psandman.com and is reprinted here with Dr. Sandman's permission.


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Handling explosive emotions demands five acts of Empathy

April 30, 2008
After an injury or fatality, it’s more than feeling employees’ pain
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