Field technicians can be considered as the connecting point between their employer or department and a given client, whether that client is external or internal to the organization. They are therefore an integral and critically important part of the provision of technical services, whether it be for the installation, repair, or maintenance of machinery and equipment.
Their work can be hazardous. These hazards may arise due to the nature of the work, what is being worked on, or the conditions in which they have to work. For example, the installation of high-voltage (HV) cables is inherently hazardous, whilst other technicians may have to work in bad weather conditions or in confined spaces in which the build-up of noxious gases could be an imminent threat.