MANAGING BEST PRACTICES: Beware of the training trap
How should you respond if a plant manager suggests that you conduct training to eliminate this hazard? Do you simply provide what the plant manager wants or do you work to provide what the plant manager really needs?
In our example here, the plant manager wants you to gather together all the employees that fill transfer containers with flammable liquids. Then you should proceed to tell and show the employees what to do or not do and explain the consequences of improper actions.