A new performance-review system makes 70,000 U.S. Postal Service managers accountable for safety improvements, according to an article in the Washington Post.
Managers were getting raises of 2.5 percent to 3 percent every year, regardless of their performance. Under the new system, which began October 1, 2003, raises are determined by how well they meet customer service goals, improve workplace safety and control overtime and other measurable costs. There are no guaranteed increases or cost-of-living adjustments.