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PSYCHOLOGY OF SAFETY: Emotional healing
by E. Scott Geller, Ph.D.
April 1, 2008

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Realizing resilience after our darkest hours


It is suffering that propels us from the quiet shores of everyday life into the turbulent sea in which real growth occurs. — Kathleen A. Brehony

Whenever I travel and tell someone I teach at Virginia Tech (VT), I get the predictable question, “How are the students, faculty and staff doing?” My ISHN article last June reviewed the events and personal reactions following the mass killing at VT that took the lives of 27 students and 5 professors, while injuring 29 more on April 16, 2007.

Many on our campus are still struggling with negative emotions. Some tell me they’re sick of the media attention; others tell me they’re sad and still grieving in the midst of a culture that can’t understand. I even hear anger from some students and faculty who claim the campus slogans, “We will prevail” and “We will never forget” reflect only surface talk, putting more focus on the event than the people involved, thereby impeding a deeper healing process.

These reactions are negative and imply a need for emotional healing. They call for more resilience. Resilient individuals feel the same distress and sadness experienced by others, but they are able to rebound and resume their prior lifestyle. How do they do this?

Allow me to review six evidence-based coping strategies for developing emotional resilience. I learned these from the profound book, “After the Darkest Hour: How Suffering Begins the Journey to Wisdom,” authored by Dr. Kathleen A. Brehony, a graduate of our clinical psychology program.

On the 16th of this month all classes on our campus will be cancelled. Various events will represent the official university commemoration of “A Day of Remembrance,” and will be devoted to emotional healing. Thus, this review is timely and relevant for our university community. Since negative emotional events are experienced by everyone and the distress can put people at risk for unintentional injury, the following suggestions are relevant for every reader of ISHN.


1 Consider the Big Picture

Dr. Brehony reminds us, “Our lives are a mere blip on the radar screen of the universe” (p.168). She advises us to see our pain within the context of the big picture and realize we all “exist in spiraling cycles of blessings and pain” (p.167), and our suffering will not last forever. With patience and a larger and longer viewpoint, we know better times will come.


2 Find compassion and actively care

Dr. Brehony advises us to “consciously, willingly, open our hearts to another’s pain — not from pity or sentimentality, but with a deep desire for connection and relationship” (p.175). But true compassion comes when we use such empathy for others to fuel our motivation to help others — to actively care. From her research, Dr. Brehony concludes “people who help others are happier than those who don’t” (p.177).


3 Prevent self-imposed suffering

Don’t use the band-aid approach to emotional healing.
Industrial injuries and fatalities are relevant here, reflecting the important mission of a safety leader — to help people prevent suffering from unintentional injury.

A person’s self-image is another source of preventable suffering. Much suffering can result from low self-esteem, including drug and alcohol abuse, delinquency and crime, teenage pregnancies, depression, suicide, free-floating anxiety, anorexia, and bulimia. Indeed, it’s been reported the VT killer had very low self-esteem and self-worth.

Dr. Brehony explains how a healthy self-image can be developed by: a) using visualization and self-talk to raise confidence and self-regard, b) forgiving yourself for your mistakes, c) setting more realistic goals, d) celebrating your strengths and accomplishments, and e) surrounding yourself with supportive and optimistic company.


4 Practice mindfulness

In several ISHN columns (July-September 1999; July 2000; June 2004), I have discussed mindfulness as a critical approach to injury prevention. Dr. Brehony advocates being present-centered and immersed in the moment as a way to grow through our pain and suffering. Focusing our attention on the precious present, rather than worrying about the future, allows us to be truly compassionate toward others and to relish and appreciate the miracles of living. Mindfulness also enables personal grieving, which Dr. Brehony claims is key to emotional healing.


5 Grieve

Dr. Brehony discredits the slogans “time will heal all wounds” and “keep busy and don’t think about it” as credible advice for healing our negative emotions. Instead, give in to the pain, and let yourself feel it. She warns, “If the tears go unshed…the fear of their torment can continue until they are released” (p.206). Thus, it’s appropriate for our university community to link the slogan “Never Forget” with the tragic campus events on April 16, 2007. In our own private moments of reflection, we will never stop grieving for the losses suffered on that day. Acknowledging and honoring our sadness and mourning will enable awareness that we will never again be the same. We become mindful of a new “normal,” with reluctant acceptance but realization that life goes on.


6 Build relationships

Here Dr. Brehony supports the concept of relationship building and belongingness, which I have advocated in prior ISHN articles as critical to cultivating an actively caring culture (e.g., January 1992; June 2006; December 2007). Substantial research documents the beneficial impact of social support on human performance, from enhancing motivation to engaging in a challenging task to facilitating recovery from physical illness and injury.

Dr. Brehony advises us to connect frequently with immediate family members, but also to create a family from friends. “Cultivate friendships with people you love and admire, the kind you can open your heart to even with a phone call at three o’clock in the morning” (p.213).


To conclude

I am grateful for the healing insight provided by my former student and now my teacher — Kathleen A. Brehony, Ph.D. Her enlightening and introspective book enables me to derive courage and wisdom from my experiences of personal loss and suffering. And this attempt to glean the gems from her penetrating scholarship enhanced my learning and appreciation. Next month I will discuss six additional ways to heal and benefit from our negative emotions.


E. Scott Geller, Ph.D.
Dr. Geller is Alumni Distinguished Professor, Virginia Tech, and Senior Partner, Safety Performance Solutions (SPS). Dr. Geller and his partners at SPS help companies worldwide apply human dynamics to industrial safety and beyond. Coastal Training Technologies Corporation has published Dr. Geller’s books on People-Based Safety, including his latest: The Courage Factor, coauthored by Bob Veazie. For more information, log on to www.people-based-safety.com, call SPS at (540) 951-7233, or Coastal at (800) 767-7703, ext 3313.


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