I’m in the engagement business. No — not the
romantic kind. Engagement, motivation, incentives.
My firm develops systems to improve and
sustain healthy corporate cultures, with safety being
our primary focus.
Yet, even with my heightened sense of awareness
about safety in general, and engagement in particular,
I am an occasional bonehead. For example, one
busy morning I passed my administrative assistant
in the hallway. “Did you know your car is running,
Jon?” she asked with a smirk. I’d parked the car and
was so distracted with my thoughts that I’d left the
keys in the ignition with the engine running…for
over two hours.
This means that I was also completely distracted on
the drive to the office. And I’m not alone. How often do
we fail to remember anything about the drive we just
took? We pilot ton-and-a-half hunks of metal down a
crowded highway while talking on the phone, listening
to angry talk-show hosts, drinking our coffee and thinking
about what will greet us at work. And we might be a
bit sleep-deprived to boot.
While our brains are miraculous
machines that give us the
ability to call up past experiences,
analyze current situations,
predict likely outcomes, form
an action plan, and begin execution
all within a second or two,
we still make mistakes behind
the wheel almost every day. I’m
not a driving instructor, but if I
were, here are my suggestions
for the top six ways we all flunk
out of Driving 101:
1 Gorillas in our mist
A few years back Daniel Simmons developed a
method of demonstrating visual cognitive ability. Study
participants watched a video clip of students passing basketballs
to each other. Some of the students wore white
t-shirts, others black. Participants had to count the number
of times the basketball was passed among only the
white t-shirt kids. Following the clip, everyone gave their
counts. In almost every instance, at least half of the audience
never saw the guy in the gorilla suit pass through
the scene. This test can be repeated
over and over, and more than 50
percent of the audience will fail to
see the gorilla. When in the driver’s
seat, we don’t need a cell phone in
our ear or a coffee cup about to spill
or a screaming kid in the backseat.
We can be perfectly blind to what’s
on the other side of the windshield on
our own.
2 Too much going on
Years ago, I had this slick, red
convertible. One fine summer day,
top down, I was listening to music
full-blast wearing my Bose noisereducing
headphones. Not the
buds…the big honkers that go over
your ears! I got pulled over by the
California Highway Patrol and was
sent on my way with just a warning.
The point is, we all take chances
with what we do every day. Can
you imagine wearing headphones
during a driving test? Or balancing
the Egg McMuffin on your knee
while trying to open those impossible
orange juice containers at
65 MPH? How about something
we all do — looking down at the
radio to change the station? We’ve
come to believe that eight miles per
hour over the freeway speed limit
is perfectly safe or that changing
lanes without a turn signal is fine
and dandy when you have a lot of
experience. Of course, there are
thousands of dead drivers who had
the same mindset.
3 Car as weapon
Not me…not you. The other guy
has road rage. We’ve never increased
our speed to deny a fast-approaching vehicle the victory
of passing us or locked our adversary out of a lane-splitting
advantage. And we’ve never given the single finger
salute to an equally aggressive road warrior, or found our
blood boiling as we screamed obscenities. Yeah, right.
4 Over-confidence
Is there one among us who has logged over half-amillion
miles who is willing to admit they need improvement
in their driving skills and knowledge? Yet how
many of us would be able to pass the written test at our
local DMV if we were given 30 minutes notice? And
how would we do on a closed track with a series of
courses to test our spin control, obstacle avoidance and
braking reaction speed? Can you name the five points in
the Smith System? Smith who?
5 Not enough room
Without a doubt, the greatest cause of vehicular
accidents and death is the lack of a space cushion
around your vehicle. The Smith System is one of the
pioneers of this concept. The five keys are to aim high
in steering, get the big picture, keep your eyes moving,
leave yourself an out, and make sure they see
you. Brilliant. Learn this again and again.
6 Familiarity breeds contempt
Statistics show that one-third of all accidents occur
within one mile of home. Do we all turn into jockeys,
racing for the finish line in the final lap? Or, because
we know the streets and don’t have to concentrate on
directions, do we relax and take on new distractions?
I’ve known two different people in my lifetime who,
while backing out of their driveways, ran over a child,
causing their death. Sobering, to be sure.
Be fully engaged
I conclude my set of wake-up calls with a standard
refrain you’ve become familiar with if you’ve read my
articles or attended my seminars. Engage fully in the
process in which you are involved. Consider that at the
point where the highest levels of skill converge with the
greatest challenges, you will be in what psychologists
call “the flow.” Your abilities become effortless, your
peripheral awareness highly tuned. Fully engaged drivers
— and workers — are productive and successful. And
they get to go home to their families every day.