The topic of “return to work” is certainly front and center. While many organizations have continued to operate during the COVID-19 situation under the definition of essential businesses, there are many who have not — especially consumer facing businesses such as retail businesses, bars and restaurants. All will face the challenge of what “return to work” means to them and how they keep employees and customers safe from the virus.
For the many businesses that have continued to operate, there is much to be learned from the actions that they have taken and the solutions they have developed to operate safely. While I know that this has been challenging, I am encouraged that we have heard little about outbreaks associated with essential businesses (excluding long-term care facilities). There have been a few problem situations, but less than I might have expected. We can learn from these problem areas as well.