EcoOnline, a leading global provider of safety and sustainability software, has appointed David Orstad as Chief Customer Officer (CCO). With more than 25 years of experience leading customer organizations across SaaS (software as a service) and private equity-backed businesses, Orstad joins EcoOnline as the company continues to grow worldwide and deepens its role as a strategic, long-term partner to customers.

EcoOnline is trusted by over 11,000 organizations in more than 70 industries across the world. As CCO, Orstad will lead EcoOnline’s Professional Services, Customer Success, and Support teams, and oversee the introduction of a Managed Services offering to help customers accelerate outcomes and sustain value over time. He has held senior customer leadership roles at Epicor Software and Accruent Software, and most recently served as Senior Vice President at Calabrio.

“Bringing Dave in as CCO is a critical investment in our customers as we build on our global momentum,” said Tom Goodmanson, CEO of EcoOnline. “EcoOnline’s momentum is guided by our north star of technology that protects people and the planet for future generations. We are here to be a strategic, value-led partner to customers, not a transactional software provider. Dave’s ‘customers for life’ mindset and his ability to empower high-performing teams will help us work even more closely with customers towards a shared vision for safer, more sustainable operations.”

“What excites me about EcoOnline is what we provide and what we are creating. Our technology saves lives, improves the environment, and makes customers’ businesses more resilient,” said Orstad. “EcoOnline has seen great success, and my focus is building on that by strengthening how we deliver impactful outcomes for customers, day in and day out. We will create even more meaningful touchpoints that meet customers where and how they want to engage, combining best-in-class self-service with proactive, local human support, using data and AI to enhance how teams show up.”

For more information, visit ecoonline.com.