Tom Hadderman is principal of HResults, Inc. HResults is a Philadelphia-based consultancy specializing in organizational and HR effectiveness. The focus is on strategic, operational and cultural aspects of the people side of the business in the “new normal” environment of constant change. To contact Tom: e-mail: hadderman@hresults.com; mobile: 215-962-9191; HResults, Inc.: www.hresults.com.
Supervisors and mid-level managers do not feel they have much influence over what makes employees emotionally invested and committed, such as company policies, pay, benefits changes, staffing levels, business decisions, or communications from above.