Karen O’Hara is Director of Marketing and Communications for WorkCare, a national, physician-owned company specializing in medical surveillance, work injury care management and onsite clinics. Her former positions include Managing Editor at UL, where she served as a writer/editor, subject matter expect and curriculum planner for workplace health and safety initiatives. She also served as Senior Vice President and Editor-in-Chief with RYAN Associates and the National Association of Occupational Health Professionals and reporter at a daily newspaper specializing in healthcare, education and local government coverage. She has 23 years of experience in occupational health and safety.
Employees naturally want to feel “psychologically safe” when they express emotions, air complaints, or make suggestions. You know your workplace is psychologically safe when employees take interpersonal risks when communicating with team members and up the chain of command.
