While there are many methods aimed at maximizing training effectiveness, gaining the most attention and making the greatest impact in the training space is microlearning.

Before the COVID-19 pandemic affected almost every workplace in the country, online training was just another tool in the safety trainer’s tool chest. But since the pandemic has forced workplace closures, employee furloughs, social distancing, and a general rethinking of the way we do business, online training has become a vital method to accomplish necessary training.

With the number of COVID-19 cases going up in many US states, as of this writing, it’s safe to say virtual meetings and events are here to stay, at least for the rest of the year.

The topic of “return to work” is certainly front and center. While many organizations have continued to operate during the COVID-19 situation under the definition of essential businesses, there are many who have not — especially consumer facing businesses such as retail businesses, bars and restaurants.