The Bureau of Labor Statistics does not count combat injuries and deaths in its annual surveys. If it did, the military would unquestionably qualify as America’s most dangerous job.
Take a look around and you might wonder what’s happened to the art of communication. We seldom talk to bank tellers; simply take our business to an ATM. Make AMTRAK reservations, for instance, and you talk slowly to a voice recognition system. How many companies do you call these days and get a live operator?
“Hand hygiene saves lives,” exclaims the slogan on the Centers for Disease Control and Prevention (CDC) Hand Hygiene in Healthcare Settings Web site. But like many safety slogans, this one, too, is often ignored.