Jon Kaufman is the co-founder of KL&P Marketing and KL&P Motivation. KL&P designs and administrates incentive programs, company stores and branded merchandise programs, and developed The Safety Culture Management System. Clients include AT&T, Oldcastle Materials, Kroger, and dozens of other Fortune 1000 firms. Jon can be reached at (800) 359-7995, x228, or at email@example.com.
Today’s leaders are using incentives and motivation to encourage a higher level of systems thinking and collaboration, resulting in an organizational culture that is flexible and able to embrace change.
If you believe that a safe culture depends upon employees who are fully engaged and motivated to involve themselves in the continuous improvement of process and procedure, you will see the merits of using leading indicators as your foremost measure.