Jaina Ko, CSP is an HSE Program Manager with 20 years of experience in environmental, health, and safety in manufacturing across various industries. She is the developer of the HAOP (Human, AI, and Organizational Performance) framework and writes about the intersection of AI, systems thinking, and workplace safety, with a focus on designing systems that account for both human and AI performance.
A performer is anything in the system that can take action, influence outcomes, and introduce variability. Historically, that performer has been human. Now, it isn’t only human.
