Behavior-based coaching is essential for any mission to keep people safe. It’s human nature to get distracted or complacent on the job, and to deviate from performing the prescribed safe operating procedure (SOP).
How do people get to a point where they fear safety? How can something like a checklist or an SOP or a safety manager create fear? Our body is equipped with automatic protective wiring that reacts to scary stimuli with a fear response.
I recently received the following inquiry: “We're getting ready to perform safety coaching sessions with some of our frequently injured employees. Do you know of anyone who might have a script to outline the dialogue?”