If you want your managers and front-line leaders to have more influence and impact with your workers, they need to get more personal and transparent. Getting personal allows leaders to deliver a message that will have impact and help workers align their actions with their personal values.
I got an e-mail recently from a colleague in which he expressed his displeasure with a business partner who was very late in paying him. What was particularly troubling to him was the fact that the partner’s business was based on selling integrity.
Use these quotes one at a time with your committee. As an ice-breaker, ask team members what they think the quote means. That short exercise will open their minds to success. Those who say it cannot be done, should not interrupt those doing it. -Chinese Proverb
Just Culture is a management philosophy designed to hold people appropriately accountable. According to one of the current thought leaders in Just Culture, there are three basic kinds of behavior: human error, at risk behavior, and recklessness.
Years ago, around the campfire, I heard this story and have told it to every troop of which I have been a Scoutmaster. Two brothers were leaving the town they had lived in for several years. They were both moving to a new town many miles away.
“We go to CPR training every year, and we’re always told that we’ll use it more away from work than at work,” said Arty Mayfield of Vacaville, California. “This is what we do. This is what we’re trained to do.”