You might be saying, â€œHow can that be? There are hundreds of things that must be evaluated, scored and totaled!â€ Au contraire, little grasshopper. Sometimes, I think we are too detailed for our own good. We try to measure every aspect of the gnatâ€™s eyelash when we would be better served looking at the big picture. There are only a few things that need to be assessed to determine the culture. If these fall in line, so will the others.
Here are nine items that help pinpoint a companyâ€™s culture:
1) Management accountability/commitmentSome key signs point to top managementâ€™s commitment to safety, such as:
- Safety is fully integrated into the business process;
- Safety reports directly to the executive level;
- Losses are discussed at executive meetings;
- The organization focuses on issues like ethical decision-making and pride in product;
- Potential managers are asked specific questions to help determine their commitment to safety;
- The annual safety budget is 2-5 percent of the total budget.
A safety accountability program should be in place that establishes goals; assigns responsibility for attaining those goals; measures progress toward achieving goals; and rewards or penalizes individuals accountable for established goals. A management accountability plan should include, at a minimum, allocating losses back to the originating business unit. Loss control commitment depends on demonstrated savings in costs, productivity, quality or legal obligation.