ISHN logo
search
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
ISHN logo
  • NEWS
    • Today's News
    • Global Safety News
    • Government Regulations
  • PRODUCTS
    • Product Innovations
    • Featured Products
  • TOPICS
    • Environmental Health and Safety
    • Facility Safety
    • Workplace Health
    • Occupational Safety
    • PPE
    • More Topics
  • CONSTRUCTION
  • TECHNOLOGY
  • COLUMNS
    • Best Practices
    • Dave Johnson: What’s going on
    • Editorial Comments
    • Leading Safety
  • MULTIMEDIA
    • ISHN Podcast
    • Videos
    • Cold Stress Education Quiz
    • Webinars
    • White Papers
  • MORE
    • Buyer's Guide
    • Newsletters
    • Convention Companion
    • Polls
    • Events
    • ISHN Store
    • Sponsor Insights
  • EMAGAZINE
    • eMagazine
    • Archived Issues
    • Contact
    • Advertise
  • JOIN TODAY!

You can't make a rule for every action and behavior

By Ted Ingalls
April 26, 2011


Read your April editorial (Close Encounters of the Cacti Kind) yesterday and I must share some comments with you. I am sorry you had some painful experiences while attempting to enjoy Arizona’s vast beautiful and magnificent out-of-doors. Your experience, however, did cause me to envision a “Tender Foot” making his way through the territory.

It was somewhat amusing to read your account, including your “crime of fashion” and your various mistakes. It is important for one to recognize that desert plants have adapted quite well to their harsh environment in order to survive. Desert plants almost all have built-in defense mechanisms, such as needle-like spines, rough serrated edges, or thorns. I am thankful you did not have a close encounter of the personal kind with a cactus called “cholla” (pronounced choi-ya.) Some will say that the cholla nodes (oblong round portions of the plant) will jump at a near-by pedestrian, two legged or four legged, and hitch a ride. While it is incorrect to say the cholla jumps, the spines are ultra sharp and have little hooks at their ends – the better to catch on for a ride, and the more difficult and painful is the removal. The nodes easily separate from the plant and embed their spines in you.

The last observation I need to make involves navigation. As an experienced hiker, I can attest to the ease with which one can become disoriented, confused, or just plain lost. Experience and practice help to hone one’s senses to the point that orienteering becomes second nature.

Allow me to offer a “new” model for use in protecting one’s self from making errors, or at least reduce the likelihood of making an error in judgment. I call the model:

“The Four A’s of Excellence” (or of Safety)

Anticipate — ask, what could possibly go wrong, and/or how could this be done better

Assume nothing — check or verify what you believe to be true. Assumptions raise the risk potential by one to two orders of magnitude.

Adjust continually — resist the temptation to “plow ahead,” be bull-headed, and work your plan no matter what. Remember: no plan survives contact with the enemy. (a military theorem)

Allow no distractions — when you are distracted, you are less capable, less focused, less proficient and that leads to errors

I came up with this concept some years ago. I wanted something simple that could easily be committed to memory, and practiced daily. The Four A’s of Excellence was in response to realizing that safety and risk management is a people-oriented process. That is, people make decisions all the time — and unfortunately, people get injured unnecessarily because of the decisions they or their colleagues make. Often, in spite of regulations or procedures, or even the law (do you drive over the speed limit from time to time?) people’s decisions result in negative consequences.

The challenge, then, is how to get people to be more self-governing, less prone to making poor/risky decisions? You can’t make a rule for every action and behavior… and at times, people ignore the rules for comfort, convenience, personal gain, or to gain peer acceptance. Hence, the Four A’s of Excellence was born.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Ted Ingalls is the president of Performance Management Consultants located in Goodyear, Arizona.  Over the 40 years, Mr. Ingalls has provided leadership in safety and risk managEment for companies in heavy manufacturing, food and beverage, medical products, and research and development. He developed and installed comprehensive safety management systems for the Denver Brick & Pipe Company, Adolph Coors Company, Cobe Laboratories and the Battelle Memorial Institute.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • forklift safety

    Exploring the latest technologies in forklift safety

    With more staff and more stock in warehousing now more...
    Workplace Training Strategies
    By: Josh Cramer
  • welding

    All about welder’s flash or arc eye

    A flash burn is a painful inflammation of the cornea,...
    Environmental Health and Safety
  • dangerous jobs

    The 10 most dangerous jobs in the U.S.

    On-the-job deaths have been rising — hitting the highest...
    Construction Industry Safety and Health
    By: Benita Mehta
Manage My Account
  • eMagazine Subscriptions
  • ISHN Newsletter & Other Newsletter Alerts
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the ISHN audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of ISHN or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • man wearing the the Sundström SR200 Full Face Mask Respirator
    Sponsored byOHD

    5 Fit Testing Mistakes That Could Cost You

  • This image shows Magid AcuSpex polarized blue mirrored safety glasses.
    Sponsored byMagid Glove and Safety

    Construction PPE Guide: What Crews Need for Each Task

  • lone worker in confined space
    Sponsored byAlphasense Ltd.

    GET THE LEAD OUT of your Safety Oxygen Sensors!

Popular Stories

SpaceX 7 launch

OSHA Investigating Fatal Fall at SpaceX Starbase

dust explosion

Tennessee OSHA Issues Record $3.1M Fine After Deadly Explosion at Munitions Plant

roofing dangerous jobs Getty.jpg

OSHA Finds Florida Roofing Company Willfully Exposed Workers to Safety Hazards After Worker’s Fatal Fall

top 10 most dangerous jobs

Poll

Seasonal Readiness

With the federal heat stress prevention rule on the horizon, which area of your safety program needs the most attention?
View Results Poll Archive

Products

Surviving an OSHA Audit A Management Guide, 2nd Edition

Surviving an OSHA Audit A Management Guide, 2nd Edition

See More Products

ISHN Podcasts

Related Articles

  • Can’t make it to Indianapolis for the Big Game?

    See More
  • You can’t be a safety manager without a smartphone

    See More
  • slip-and-fall hazard protection

    You can’t afford a slip-and-fall

    See More

Related Products

See More Products
  • 1119772133.jpg

    Delivering Safety Excellence: Engagement Culture at Every Level

  • 9780367861148.jpg

    LEAD Safety A Practical Handbook for Frontline Supervisors and Safety Practitioners

See More Products

Related Directories

  • Magid Glove and Safety

    As your true partner in safety, our mission is to provide the expertise and revolutionary innovations in PPE that help you keep your workers safe. The relationships we build with our customers drive everything we do as we get to know you and your unique needs. Our skilled manufacturing provides the latest innovations and technologies in PPE that you can’t get anywhere else. Our worldwide network of suppliers gives you access to the top brands in safety. We have everything you need to increase safety, reduce spend, and supercharge your workers! Since 1946, fourth generation and family-owned, safety isn't just a job, it's our legacy.
×

Become a Leader in Safety Culture

Build your knowledge with ISHN, covering key safety, health and industrial hygiene news, products, and trends.

JOIN TODAY
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Manufacturing Division
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing