To improve operational outcomes, businesses commonly focused on what was not working in order to “fix” them and so improve organizational results. The Appreciative Inquiry (AI) Model was influenced by numerous research studies of positive outcomes in the fields of sports, medicine, and behavior science.
The gap between awareness and action is not a training problem, but instead a culture problem. Culture problems always require a different set of tools than a refresher training course or a revised work procedure.
In studying worker behavior as they go about performing their tasks, one may realize that the worker’s attitude was manifested in how they performed their work.
AIHA is trying to help the OEHS community address a “looming” crisis. Among the organization’s 2026 Public Policy Priorities, the crisis concern is ranked third