Dr. John Kello is a Professor Emeritus of Industrial-Organizational Psychology at Davidson College, with a Graduate Faculty Associate appointment to the Doctoral Program in Organizational Science at the University of North Carolina-Charlotte. Additionally, John is President and Senior Consultant with John E. Kello & Associates, Inc., an Organization Development (OD) consulting firm which serves a national list of clients. Visit www.kelloandassociates.com
In my work in the EHS arena, I have noticed that a given company’s focus on safety is usually intensified (sometimes initiated in the first place) after the organization has the proverbial “bad run” of accidents.
Coaches and players always carefully review film after the game. They analyze how they did, what they did well, and what they missed... what they might have done better.
Something interesting happens to folks when they make it to the top in business. They become remarkably prone to lose touch with the people down the ladder – the people who do the work and make or break the company.