I’ve been fortunate enough to have consulted, coached, and spoken for thousands of leaders across the globe. And I feel strongly that every leader who is credible, fair, and cares about his workers can push their performance to an entirely new level – particularly if these three traits are used as their primary base of influence.
A great leader has passed, Chuck Noll, Hall of Fame coach of the Pittsburgh Steelers. Coach Noll impacted the lives of many, many people. Chuck Noll is the only NFL head coach to win four Super Bowls and may be the greatest NFL coach ever.
The very recent passing of Chuck Noll, Hall of Fame coach of the Pittsburgh Steelers, has stirred the emotions and thoughts of many. Chuck Noll is the only NFL head coach to win four Super Bowls and may be the greatest NFL head coach of all time.
I am very fortunate to be able to travel the world through my work. I just got back from Dubai and had a great trip! It is so interesting to see other parts of the world and experience different cultures. In fact, I spoke to a group with participants from every corner of the world, and I do mean every corner.
When I was a young boy, I marveled at the time and effort my mother put into her annual spring-cleaning. Mom planned a great deal – shopping for her supplies early to make sure that she never had to start and stop once she got moving. And mom was really focused on every detail of cleaning the windows, walls, floors, and all of the furniture.
I like Subway and a few times a month I eat there. But there’s one location I no longer visit. Here’s why. There’s a young worker who is impolite, very impersonal, and at times, just downright mean and nasty. She certainly takes the “customer” out of “customer service.” I stopped going there because it’s a negative experience and I have alternatives.
The Millennial generation has been pouring into the workforce since the late 1990s and increasingly they're being promoted to supervisory and management positions.